Job Title: Heart Officer

Job Title: Heart Officer Job Status: Permanent, Full-time Location: Rathmines- Hybrid Report to: Heart Failure Services Manager The Irish Heart Foundation is a community of people who fight to protect the cardiovascular health of everyone in Ireland. [...] This is achieved through various offerings, including heart failure support services such as counselling, peer support, digital resources, and a structured support call service called Heart Connect. [...] The role of the Heart Officer involves; Key Responsibilities: Heart Connect Service Provision • Conducting regular, structured support phone calls with members diagnosed with Heart Failure. [...] • Tracking service statistics and contributing to various reports. Print and Digital Information, Content and events • Assisting with content development of both print and digital information. [...] • Assisting with the distribution of both print and digital information to health care professional and Irish Heart Foundation members. • Identify members interested in providing testimonials or sharing their stories and facilitate the process. • Assisting with the organisation of in-person and online events/meetings such as online peer support groups and information meetings Volunteer sup [...] • Facilitate heart failure patient service improvement meetings • Work with Management and the Patient Support Team to integrate and promote our heart support services among patients and professionals, thereby raising awareness and boosting referrals. Other Duties • Adhoc cover for the Irish Heart Foundation Receptionist may be required Skills and Experience required: • Skilled and conf [...] • Experience in networking and referring clients to other health professionals and support organizations for chronic illness care is essential. [...] • Reliable and adaptable approach.• Committed to a strong client-centered approach. [...] • Experience supporting individuals with disabilities and/or chronic health or neurological conditions. • Proven ability to assess client needs effectively. [...] • Prior experience using a CRM or patient management database. Benefits of working with Irish Heart Foundation: Flexible working with our Hybrid model, our employees enjoy more flexibility working from home and our office location in Rathmines. The offices are open 5 days however as per our Hybrid Model, you are only required to work 2 days in the office (Mondays and Thursdays), or more if pre