Prior to your admission you will be sent a Welcome Guide which will provide more detailed information about your care and treatment while you are in hospital. [...] This will include information about your care team, what you can and can’t bring into the service, your case manager will also be able to provide additional information as required. [...] You have been offered a suitable placement on the medium secure personality disorder service, to help your progression through the prison system. Arriving on Rothbury When you arrive you will be welcomed by a member of the care team. [...] You will have time to settle in and have a look around your ward. How long will I be here? [...] There are a number of groups at Rothbury that you will be expected to attend. [...] During your assessment, you will work alongside your care team to collect information about your strengths and needs. Once your assessment period has finished, your team will work with you to create a treatment plan that is right for you. [...] Our model of care highlights that recovery is an on-going process and wherever the person is within their pathway their skills will be assessed, developed, and applied within different contexts supported by a multi-disciplinary team which focuses on the needs of the person. [...] Our model of care focuses on patients, families and their carers whilst utilising the Recovery Star Secure as the focus which will result in ‘Our Recovery Journey’. [...] You can provide feedback in the following ways: - the quickest way for you to do this is to complete our short online survey at www.cntw.nhs.uk/poy - complete a Points of You survey, available on wards, reception areas or from staff - other options for sharing your feedback and experience www.cntw.nhs.uk/yourfeedback10 Patient Advice and Liaison Service (PALS) PALS provide confidential [...] A member of the PALS team will aim to return your call as soon as possible.
- Pages
- 12
- Published in
- United Kingdom
