cover image: Welcome to Children’s Hospital Los Angeles (Chla) Specialty Pharmacy!

Welcome to Children’s Hospital Los Angeles (Chla) Specialty Pharmacy!

2024

Our services help you get the most benefit from your therapy including: • Individualized care o You will have access to a team of pharmacists, nurses and pharmacy staff members who have special training and experience in treating your condition. [...] If your claim is denied, a staff member will let you and your provider know so that we can work together to fix the issue. [...] o We will let you know if we are an out-of-network pharmacy and will give you the cash price of the medicine upon request. o Our team has access to programs that help with any financial barriers to starting your medicine. [...] How do I get the prescription and status? o Your doctor can send us your prescription, or you can give it to us in person or through the mail. [...] o You can contact us at any time to find out the status of your prescription. [...] o You can pick up your medicines or have them delivered for free to a safe location of your choice. [...] o Protecting your health information is one of our top priorities so we will only give your medicines to someone you have authorized by speaking with a member of the pharmacy staff. [...] We will help you transfer your prescription to the pharmacy of your choice. [...] o In the event of an emergency or disaster in your area, please contact our pharmacy to tell us how to send your medicine. [...] o If the pharmacy is affected by an emergency or disaster, we will contact you to see if you can transfer your medicines. This way, we can make sure there is no missed medicine in your therapy.

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United States of America